Frequently Asked Questions

When do you release new products?

We typically release on Friday's after 5PM ET. Best way to find out when a release goes live is to go to the product page and sign up for notifications and sign up for our emails. It's first come first serve so be ready on Friday's!

I just got the notification but you're already sold out. What the eff?

We literally sell out in under a minute! Wild - we have some things in the works right now to hopefully get our equipment into more hands! Stay patient with us as John is working full time and running Posson Welding full time (we also have a newborn at home!)

Thanks for the support!

Can I just have the blueprints to build it myself?

Unfortunately if we sold everyone our blueprints there would be too many opportunities for people to create and sell these pieces themselves. We love how much you love it though and appreciate your support! 

Sign up for the notifications on the site to be the first alerted to when we restock on Friday's!

Do you build custom gym equipment?

At this moment we are so overwhelmed with the support and excitement around the pieces we have on the site, we can't take any commissions currently. We are digging ourselves out of the waitlist we currently have and John has a million other ideas for other pieces he wants to make.

We love hearing your ideas, so feel free to reach out to us through our contact page - but for the foreseeable future we are going to focus on our own equipment!

Do you ship outside the U.S.?

Currently we are only shipping to the U.S.! We are just trying to dig out of the requests we have state side before dipping a toe in the international waters.

Trouble with your shipment?

If you have your tracking from UPS the best thing to do is reach out to UPS direct about an issue with your shipment. Once we print the label and send the equipment out to the world, it's out of our care and with UPS. Any adjustments or questions need to be sent through UPS through: https://upscapital.com/ca-en/claims/ or direct to their customer care line: 1 (800) 742-5877